Refilling is easy — unzip the inner liner, pour in the refill beans, and zip it back securely. We also provide refill instructions with every refill pack.

Orders are typically delivered within 3–7 business days, depending on your location. Custom orders may take a little longer.

Yes, we provide a one year  warranty on manufacturing defects. Please review the warranty policy for details.

The collection features standard bean bags, oversized options, bean bag chairs, and loungers, crafted to meet different needs and preferences.

Yes, all our bean bags are designed for comfort. They feature an ergonomic shape that follows the contours of your body, providing optimal support and relaxation. We offer a variety of materials to suit different preferences and needs

Our bean bags feature a double-layer design, allowing for easy maintenance. The outer layer is machine washable, and if using a dryer, please use low heat. For single-layer bean bags, you can spot clean or vacuum as needed

Of course! Bean bags offer everyone comfort and relaxation, making them ideal for both children and adults.

While bean bags can be used outdoors with certain fabric options, they’re best suited for indoor use. For outdoor use, consider durable fabrics like canvas, mesh, or Oxford fabric, which offer better weather resistance. These materials can help extend the lifespan of your bean bag in outdoor settings

Our delivery fee is $25, but you qualify for free delivery when you spend over $499. Additional charges apply for immediate delivery services

Yes, we can hold your order for up to one year until your house is ready. If you need delivery earlier, please let us know at least 2 weeks in advance

Yes, we offer customization services tailored to your specific requirements. We’ve               completed numerous custom projects –check out our customization page for inspiration and examples.  

Yes, island-wide delivery available in Singapore

Yes, exchanges are possible. The new item must be of the same value or higher (e.g., a $499 purchase can be exchanged for $499 or more). Exchanges are accepted within 3 days after delivery.

Yes, we’re responsible for addressing any defects. We can repair the bean bag or provide a replacement, subject to availability.

That returns are not accepted for custom-made bean bags, as production begins immediately upon receipt of your order. However, we do offer the option to exchange for a different design, subject to our exchange policy.

We’ll arrange for the missing item(s) to be delivered within 4 days. We’ll keep you updated on the delivery status.

We’ll arrange for the correct item to be delivered within 5 days. We’ll ensure a smooth replacement process and keep you updated on the status.

Our standard policy doesn’t typically include refunds. However, if a refund is approved, it will be processed within 2 weeks.

To change your delivery address, please contact our sales person directly and they’ll           assist you with the update

Yes, you can choose your delivery date

Return and Refund Policy

Returns:

– Due to the custom-made nature of our bean bags, returns are not accepted.

– However, exchanges for a different design or style may be possible, subject to availability.

Refunds:

– Refunds are generally not offered, as all sales are final.

– In exceptional cases where a refund is approved, it will be processed within 2 weeks.

Damaged or Defective Items:

– If you receive a damaged or defective item, please contact us and we’ll arrange for a repair or replacement, subject to availability.

Exchange Policy:

– Exchanges are accepted within 3 days of delivery.

– The new item must be of the same value or higher.

By purchasing from our website, you acknowledge that you’ve read and understood our Return and Refund Policy.

There are no charges for returning products due to damage or defects. However, since our products are custom-made and returns are generally not accepted, if an exception is made, the customer may be responsible for return shipping costs

YES,You can visit our showroom located at 31 Toh Guan Road East, #03-02 LW Techno Centre, Singapore 608608. This industrial building is easily accessible via major expressways like AYE and PIE, and it’s near Bukit Batok MRT Station.

Your order will be processed within 3-7 working days. You’ll receive an update once it’s shipped.

No, You can experience our beanbags firsthand at our showroom before making a purchase. This way, you can ensure you’re getting the exact product that meets your expectations.

To visit, our showroom is located at 31 Toh Guan Rd E, #03-02 LW Techno Centre, Singapore 608608. We recommend checking with us beforehand to confirm availability.

Please contact us immediately to report the issue. We’ll take care of it and arrange for the correct product to be delivered to you as soon as possible.

Most bean bags come pre-filled with high-quality beans. We also sell refill packs if you wish to adjust the firmness or replace old fillings.

No,Keep beanbags at beanbag. lt  comes with a waterproof  inner cover so you will have  to just remove the outer cover and wash the outer cover without bothering to take out the beans out of the beanbag.

Yes, most of our bean bag covers are removable and machine washable. Please check the care instructions provided with each product.